Shipping policy

 

Effective Date: May 6, 2025

We stand behind our products and offer a 90-day satisfaction guarantee. If your symptoms are not better within 90 days of using Square-Immune™, we will provide a full refund.

Eligibility for Refunds

To be eligible for a refund:

• You must have purchased the product directly from square-immune.com.

• You must request the refund within 90 days of the purchase date.

• You must provide proof of purchase (order number or receipt).

How to Request a Refund

To initiate a refund:

1. Contact our customer service team at info@square-immune.com with your order details and reason for the refund request.

2. Our team will review your request and, if eligible, process the refund to your original payment method within 5-7 business days.

Non-Refundable Items

Gift cards and promotional items are non-refundable.

Exchanges

We do not offer exchanges at this time. If you received a defective or damaged product, please contact us at info@square-immune.com for assistance.